Last update: January, 2023
BML Solutions Privacy Policy for HoLaTeX
We respect your privacy and are committed to protecting it through our compliance with this privacy policy
(“Policy”). This Policy describes the types of information we may collect from you or that you may provide
(“Personal Information”) on the https://holatex.app
website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and
our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also
describes the choices available to you regarding our use of your Personal Information and how you can access and
update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator
(“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other
legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the
terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not
agree with the terms of this agreement, you must not accept this agreement and may not access and use the
Website and Services. By accessing and using the Website and Services, you acknowledge that you have read,
understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of
companies that we do not own or control, or to individuals that we do not employ or manage.
This Policy applies to all HoLaTex' services below:
- Web site
https://holatex.app
- HoLaTeX Atlassian Confluence plug-in
https://marketplace.atlassian.com/apps/1225210open_in_new
- HoLaTeX add-on for Google Workspace
https://workspace.google.com/marketplace/app/holatex/327258125716open_in_new
- HoLaTeX add-in for Microsoft Office
https://appsource.microsoft.com/en-ca/product/office/WA200004052open_in_new
1. Collection of personal information
You can access and use the Website and Services without telling us who you are or revealing any information by
which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of
the features offered on the Website, you may be asked to provide certain Personal Information (for example, your
e-mail address).
We receive and store any information you knowingly provide to us when you create an account, or fill any forms on
the Website. When required, this information may include account details (such as user name, unique user ID,
password, etc).
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage
of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome
to contact us.
HoLaTex' services only collect credentials for license management. No user data (code, drawing) is collected by
your services, since all processing is done on the client's workstation. Consequently, no user data (code,
drawing) is stored on your computer servers.
2. Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age
of 18, please do not submit any Personal Information through the Website and Services. If you have reason to
believe that a child under the age of 18 has provided Personal Information to us through the Website and
Services, please contact us to request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this
Policy by instructing their children never to provide Personal Information through the Website and Services
without their permission. We also ask that all parents and legal guardians overseeing the care of children take
the necessary precautions to ensure that their children are instructed to never give out Personal Information
when online without their permission.
3. Use and processing of collected information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into
a data processing agreement with you in which case you would be the data controller and we would be the data
processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the
capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure
your access and use of the Website and Services. In such instances, we are a data controller because we
determine the purposes and means of the processing of Personal Information.
We act in the capacity of a data processor in situations when you submit Personal Information through the Website
and Services. We do not own, control, or make decisions about the submitted Personal Information, and such
Personal Information is processed only in accordance with your instructions. In such instances, the User
providing Personal Information acts as a data controller.
In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect
and use certain Personal Information. If you do not provide the information that we request, we may not be able
to provide you with the requested products or services. Any of the information we collect from you may be used
for the following purposes:
- Create and manage user accounts
- Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and Services, where you are
located in the world and if one of the following applies: (i) you have given your consent for one or more
specific purposes; (ii) provision of information is necessary for the performance of an agreement with you
and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal
obligation to which you are subject; (iv) processing is related to a task that is carried out in the public
interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of
the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing
by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy
to clarify the specific legal basis that applies to the processing, and in particular whether the provision of
Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a
contract.
4. Managing information
You are able to delete certain Personal Information we have about you. The Personal Information you can delete
may change as the Website and Services change. When you delete Personal Information, however, we may maintain a
copy of the unrevised Personal Information in our records for the duration necessary to comply with our
obligations to our affiliates and partners, and for the purposes described below. If you would like to delete
your Personal Information or permanently delete your account, you can do so by contacting us.
5. Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any Service you have
requested, we may share your information with our affiliates, contracted companies, and service providers
(collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services
available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with
respect to Personal Information. We will not share any personally identifiable information with third parties
and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services
on our behalf or comply with legal requirements. Service Providers are given the information they need only in
order to perform their designated functions, and we do not authorize them to use or disclose any of the provided
information for their own marketing or other purposes.
6. Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations,
to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by
law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete
it, but not in a manner that would identify you personally. Once the retention period expires, Personal
Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification,
and the right to data portability cannot be enforced after the expiration of the retention period.
7. Data analytics
Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other similar
information-gathering technologies to collect standard internet activity and usage information. The information
gathered is used to compile statistical reports on User activity such as how often Users visit our Website and
Services, what pages they visit and for how long, etc. We use the information obtained from these analytics
tools to monitor the performance and improve our Website and Services.
8. Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have
your online activity tracked. Tracking is not the same as using or collecting information in connection with a
website. For these purposes, tracking refers to collecting personally identifiable information from consumers
who use or visit a website or online service as they move across different websites over time. How browsers
communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up
to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more
detail throughout this Policy, we limit our use and collection of your Personal Information.
9. Links to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware
that we are not responsible for the privacy practices of such other resources or third parties. We encourage you
to be aware when you leave the Website and Services and to read the privacy statements of each and every
resource that may collect Personal Information.
10. Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from
unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical
safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal
Information in our control and custody. However, no data transmission over the Internet or wireless network can
be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and
privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of
any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and
(iii) any such information and data may be viewed or tampered with in transit by a third party, despite best
efforts.
As the security of Personal Information depends in part on the security of the device you use to communicate with
us and the security you use to protect your credentials, please take appropriate measures to protect this
information.
11. Data breach
In the event we become aware that the security of the Website and Services has been compromised or Users’
Personal Information has been disclosed to unrelated third parties as a result of external activity, including,
but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures,
including, but not limited to, investigation and reporting, as well as notification to and cooperation with law
enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected
individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if
notice is otherwise required by law. When we do, we will post a notice on the Website.
12. Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our
discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice
to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless
otherwise specified. Your continued use of the Website and Services after the effective date of the revised
Policy (or such other act specified at that time) will constitute your consent to those changes. However, we
will not, without your consent, use your Personal Information in a manner materially different than what was
stated at the time your Personal Information was collected.
13. Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using
the Website and Services and submitting your information you agree to be bound by this Policy. If you do not
agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
14. Contacting us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or
if you wish to exercise your rights, we encourage you to contact us using the details below:
contact@holatex.app
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to
exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data
protection laws.